Tag Archives: tactics

Marketing 101: Tailoring Your Marketing Strategy to You

This entry is part 6 of 8 in the series Marketing 101

Because it won’t work without you!

We’ve talked about strategy before, and quickly mentioned how important you as an individual are in your marketing strategy. At the risk of repeating myself, I’ll say again that beyond knowing your book and what’s unique about it better than anyone else. Your role in your own strategy is the key player, the mover and shaker—and yes, the marketer.

What does that mean for your strategy? It means that you’re going to have to stick to things you know how to do or are willing to learn. It means that you need to focus on tactics and campaigns you enjoy, do well, can reach your audience through, and, yes, have the time for.

Last time, I noted how important it is that you look at your past Internet habits as a clue to what kind of Internet marketing tactics might work well for you. But first, of course, you need your strategy to guide you.

You’ve already got your unique selling proposition statement and you already know how your book fits into the market—what it’s like and what it’s different from. You know why it appeals to your potential audience—and now it’s time to figure out how to apply strategic information to your tactics.

Moving from strategy to tactics

(Just in case you missed that the first time)

A lot of people out there will tell you that you must must MUST do X, Y, and Q7. But worrying about what someone who doesn’t know you or your audience thinks you “should” do—and forcing yourself to use tactics that crush your soul—is seldom a recipe for long term success.

In that vein, I’m not going to tell you that you have to use email, Facebook, Twitter, Goodreads, blogs or any other online or offline tactic. (Don’t forget about offline marketing!) Instead, we’re going to talk briefly about how to identify the tactics you want to use and how to figure out the best way for you to use them.

We’ve already mentioned using tactics that you’re comfortable with or willing to learn. Using that to narrow down your options is a good way to start. Let’s use Twitter as an example, and assume that you’re already comfortable with Twitter or have taken a little time to learn. (And yes, we’ll probably discuss Twitter as a tactic some time in the future on Marketing Mondays.)

The first thing you’ll want to do is observe. Watch how people use Twitter, both for marketing purposes and for personal purposes. You’ll note that on Twitter—as on many other platforms (and in person)—constantly talking about yourself and your book is generally considered bad form, and it’s a turn off for many people.

You’ll also see how people form friendships and connections on the site, and hopefully jump in and form them as well, moving into a connect phase. With social media, it’s usually the personal connections that count the most—something I hope you’ll see if you observe 😉 . These personal connections can be the most important part of your strategy. Look for people who are part of your audience, whom you would actually like to talk/Tweet to. Their Tweet streams look interesting, and they’re having conversations you’re interested in. You can also use site features like Lists (or groups on other sites) to look for people with similar interests, and watch how they converse with one another, then connect with them as well. Remember: we’re talking about building real connections, not just saying, “I’m going to target you because you are in my audience! Now I will address you as an audience but will never actually respond if you happen to acknowledge me! Prepare to be spammed!”

Ahem.

Once you’ve observed and connected, you’ll want to implement your observations. Maybe you saw someone with clever Tweets about their characters, or who retweeted good reviews in an interesting way, or whose site you checked out just because s/he was so friendly and helpful.

Naturally, you’ll also want to highlight your USP when it’s appropriate—perhaps in a quick reference in your Twitter profile. (Note that there, it’s less obtrusive—you’re kind of supposed to talk about yourself on your profile, after all.)

Using a marketing model

You can also identify a book—in your genre, similar in style, or in some other way comparable to yours (or it’s not really very useful: don’t try to emulate Harry Potter with your futuristic thriller!)—that you feel was positioned and marketed very well.

Then investigate how it was marketed: stalk follow (the social-media-ly acceptable way 😉 ) the author and look back at their Tweetstream/Facebook timeline/blog from the months leading up to the release. Search out where they were reviewed. Find groups/pages/lists on social sites that liked or discussed the book. And hey, why not see if you can find anything about the offline marketing? As you do this, think about how you can do this the same, but different for yourself: maybe the same blogs/readers/sites/events, maybe something similar more targeted toward your audience or book.

If you’re very, very lucky, you might even be able to track down something I’ve seen all of one time: an ARC that actually featured a brief overview of the marketing plan on the back cover.

Thinking outside the box

As my friend Rachelle Christensen mentioned last time, the same, but different is as important in marketing as it is in writing. We want plot lines that fit into the successful structures and formulas, that are familiar enough we can understand the events of the book, but aren’t the same old clichés we’ve seen a jabillion times.

The same thing goes in marketing. If every book is marketed with the same mix of commercials, end caps, billboards, blogs and social media, it becomes easier and easier for them to run together and potential readers to tune those out.

Thinking outside the box is a great way to attract some extra attention to your book . . . although that attention might not always be positive, depending on how far outside the box you go (just like when you break genre conventions).

I can’t tell you what to do when I say think outside the box. I do recommend brainstorming and keeping a file of marketing tactic ideas. Just like when you’re plotting and freewriting, don’t censor yourself. You can always delete dumb ideas later, but sometimes even the stupidest stuff can spur you on to greater creativity.

Once you’ve generated and developed those ideas, really evaluate them before implementing them. Will they fit in an existing framework—is this possible on Twitter? Is that too self-promotional for the Goodreads crowd? Is this just too far out there for the blogging crowd?

Don’t be afraid to be adventurous! Just take a little extra care when you’re doing something “not so traditional” (because we have such long-standing traditions on teh Interwebz) that you won’t alienate your potential readers.

What do you think? What else belongs in a marketing strategy? How do you figure out what tactics are right for you?

Image credits: social media strategy by Matthieu Dejardins; connections by Matthew Anderson, Montage Communications; think outside the box—Lefteris Koulonis

Marketing 101: I don’t know what the heck I’m doing!

This entry is part 4 of 8 in the series Marketing 101

AKA Strategy Before Tactics

Believe me, most authors feel the same way the first time they have to market a book. Maybe you have a few ideas about contests you could do or blogs you could visit, but on the whole, your marketing “plan” feels like a disorganized mess. Good news: using strategies helps you to organize your efforts and focus on the tactics that work for you.

Huh? (The difference between strategy and tactics)
We mentioned this in passing the first week of this series, but as a reminder:

The first things we think of when we think of marketing—search engine optimization, affiliate marketing, email, blog tours, giveaways—are also tactics.

Tactics are the individual things we can do to promote our book, all those online tactics listed above as well as offline tactics like in-store marketing, radio/TV/billboards, etc. Strategies are composed of our goals and plans for using those tactics.

So many people make the mistake of jumping into tactics without considering strategy—but not us!

So, This Strategy Stuff . . . ?
I’ll admit: I focused mostly on the tactics myself when I thought about my (far-off) marketing, up until last year at the LDStorymakers Conference when I attended a fantastic class by Robison Wells on marketing strategy. (Strategery? No.) Rob was so kind as to put his writers’ marketing strategy presentation online (motion sickness warning. I’m not kidding).

Hold on just a minute. I know, I know, we’re talking about marketing and we’re into it, but let me just tell you who this Robison Wells guy is first. 1.) Pertinent to this conversation: he’s an MBA. 2.) Also quite pertinent: he’s a writer. He made his national debut last fall with a YA dystopian novel, Variant (aff). This book. Is. Excellent. And you don’t have to take my word for it—Publishers’ Weekly named it one of the Best Books of 2011.

And back to marketing.

“Without strategy,” Rob says, “those tactics are just a shot in the dark.” Our strategy helps us to determine which tactics to use to suit our books, our audiences, our personalities, and our lives. A strategy also helps us to make sure the messages we send to our consumers, from our books to our blogs to our websites to our tweets, is the one we want to send.

Who Are You
(Why, yes, I do like The Who.)

To figure out this strategy, we first need to understand ourselves, our books, and where we fit in the market. We do need to understand where we fit in a genre and what that audience expects, of course, but we also need to know how our book stands out from and adds to other works in the genre.

Rob offers an example positioning statement to help us find our book’s Unique Selling Proposition, the thing that sets our book apart from others in the market—AKA the reason people will want to read it:

For the reader who wants _______, my book is (genre) that offers _______. Unlike other books in my genre, my book provides ______________.

Be specific and push yourself hard when filling in those blanks! Don’t just go for the first generic thing that pops into your head, and don’t use backhanded compliments or digs at the present state of the market as a way to set yourself apart because you’re “better” than them.

Also, don’t worry about how long this ends up: you’re not giving it as an elevator pitch. You’re using this to help remind yourself the things that are important when you’re creating your strategy and using those tactics to communicate with your audience.

Who’s Your Audience?
To state the obvious, your audience is the people who might be interested in your book. We’re going to ignore the people who are ignoring you, okay? It’s just a recipe for pain otherwise.

We’ve said before that the goal of marketing is to get your product in front of people who would be interested in buying it, i.e. your audience. These are people who read in your genre, read about the types of characters you’re writing, read your style of writing.

It’s vital to understand your own Unique Selling Proposition because it helps you narrow down your audience. I’m sorry, but your audience isn’t “everyone who is young at heart,” or “people aged 6 to 1,836.” In fact, your audience probably isn’t all mystery or romance or sci-fi readers. If you’re writing a cozy mystery, people who read exclusively hardboiled detective novels aren’t your audience.

So let’s say you are writing a cozy mystery. You know you need to target people who read cozy mysteries, right? Now you need to tell them why they should read your book instead of all the other cozy mysteries out there. How is it different from other cozies they’ve read, and how does that appeal to them? What shiny, new, novel novel concept (hehe) are you bringing to the table?

Yeah, this is where all that “market research” comes in. (Oh, come on, you’re reading this stuff for fun, right? If not, maybe you’re in the wrong genre.) You know how your detective is different from Jessica Fletcher, Miss Marple and Jim Qwilleran. You know which quirks and settings and storylines are “taken.” You know how your writing style stands out. Most of all, you know what types of things cozy readers like, and you’re giving them something new that is exactly what they want to see. These are the things that belong in a USP—and your strategy.

So, Where Do I Fit In?
Yes, about you. You play a huge role in your strategy, aside from knowing your book and what’s unique about it better than anyone else. Your role in your own strategy is the key player, the mover and shaker—and yes, the marketer.

What does that mean for your strategy? It means that you’re going to have to stick to things you know how to do or are willing to learn. It means that you need to focus on tactics and campaigns you enjoy, do well, can reach your audience through, and, yes, have the time for.

I really wish I could tell you how to figure that out, but I do know that you can look at your past Internet habits as a clue to what kind of Internet marketing tactics might work well for you. If you think Facebook is the root of all evil, perhaps set up a page there (so someone else doesn’t!) and don’t do much more. If the thought of blogging gives you thrills & chills—or night sweats—you know what to do.

A lot of people out there will tell you that you should should should do X, Y, and Q7. But worrying about what someone who doesn’t know you or your audience thinks you “should” do—and forcing yourself to use tactics that crush your soul—is seldom a recipe for long term success.

What do you think? What else belongs in a marketing strategy? How do you figure out what tactics are right for you?

Photo credits: War Games screencap via Dan Brickley; strategy graphic by Sean MacEntee; bookshelf by Josh; social media strategy by Matthieu Dejardins

Marketing 101: What is marketing?

This entry is part 2 of 8 in the series Marketing 101

An Overview, or, It might not be quite as obvious as you think

Now, most people understand what marketing is—or at least we think we do. But sometimes even marketing professionals can’t see the forest for the trees when it comes to the practice of marketing.

We all know that TV commercials and banner ads are a form of marketing, but they’re both different types of advertising, which is just one marketing tactic. The first things we think of when we think of marketing—search engine optimization, affiliate marketing, email, blog tours, giveaways—are also tactics.

Then what’s marketing? In my mind, marketing is getting your product into the minds of your audience, the people who are looking for your solution. Marketing can also help to persuade people to look for your solution, but a large part of marketing is connecting to a pre-existing audience, people who are either already interested in the type of product you’re selling or who have the problem your product solves.

Sometimes it seems like fiction authors are at a disadvantage here. Nonfiction authors frequently do have products designed to solve problems and benefit readers. Where do fiction authors fit in?

Just like with my characters’ goals in fiction, I was overthinking this one a lot. (It’s like a hobby.) I was so focused on trying to figure out what problem we solve for our customers. But really, we have it pretty easy! Your audience is built in: it’s your genre.

After all, you’re probably not going to want to put your product in front of people who won’t like it. (Sorry, there’s no such thing as “universal appeal.”)

And the problem that we solve? It varies a little bit by genre, but underlying all of them is that we give them an experience they want: excitement, fun, connection, contemplation, novelty.

Once you figure out those things, all you have to do is get your product (book) in front of that audience through tactics like those we mentioned before—but for the best effectiveness (not to mention your personal sanity), it’s best to pursue a unified strategy in your marketing tactics.

What’s your audience/genre? What experiences are your readers looking for?

Coming up: Features vs. benefits — and — Tactics vs. strategy — and — When should I start marketing?

Image, battle of Waterloo, by Ipankonin