Category Archives: Marketing

Marketing, promoting and selling your books, especially on the Internet

Should authors blog?

I’ve asked this question for a long time, and over time, my answer has evolved.

Simon and Schuster is supposed to have told their authors that they must blog . . . in 2010. It’s been five years. Internet marketing isn’t on a different plane five years later—basically on a different planet now. I’ve been blogging since 2006. Two. Thousand. Six. Blogging’s simply not as effective as it used to be—not for getting traffic, not for bringing in search engine users, and especially not for sales.

However, you might still want to blog as an author. Why?

The advantages of a blog

A blog still gives you a chance to “own” or “host” the conversation with your fans—if you can get them there. They are already on Facebook, Twitter, Instagram, etc., but remember that the content you post and the fanbase you build there could go away in an instant.

A blog gives you a quick and easy website. You might not even use the blog functionality if you’re just using the pages, but it’s good to have the place to stick your latest news as well as the usual, static information you’d want on a website.

Along with that, a blog gives you a place to promote. It’s your homebase where people are less likely to be annoyed or feel like you’re getting in their face to sell to them (versus social media).

HUGE caveat

There is one HUGE caveat: if you are a nonfiction writer, you probably need to blog. It’s the cheapest and perhaps the fastest to way to start your platform, which is super important for publishing whether you’re going indie or traditional. This helps to build your authority and your writing.

Also, it’s way more likely that people will be searching for a nonfiction topic than for “clean spy romance,” so it can be more effective with search engines as well as social media—because which would you rather share: a post with an interview with a character/list of fun facts about an author/pretty pictures of a book’s setting OR an informative post on a topic you’re interested in and that helps you with your life?

The effectiveness of a blog

Have you EVER bought a novel because you read the author’s blog? I don’t mean, “I went to an author’s blog because I liked her other books and there discovered that she has another book out so I bought this book because I was already a fan.” I mean, “I discovered this author through her blog and have purchased novels (or fiction of any length) by her.”

[click through for poll]

I’m a nonfiction author, too, so I’ll keep blogging, mostly focused on that side. I’ll still have announcements about new releases and promotions on the fiction side, and I’ll be using the pages of my site just like any other author would—to highlight good reviews, to share deleted scenes and bonus features, to be the “center” of my promotions—but when it comes to blogging about your fiction? I just don’t see it making a difference to your search engine traffic or your sales. Your mileage may vary—and if it does, great! Come share your story!

New PDF: Social Media Marketing for Authors!

Last year, we devoted Mondays to marketing. In a past life, I worked in Internet marketing. In fact, sharing that marketing info grew into the biggest series I’ve ever done. This left me with a ton of material on marketing to convert (ever so slowly) into PDF format.

So let’s get started, right? Our first free marketing PDF is Social Media Marketing for Authors!

smm cover

Social media marketing is all the rage these days. Honestly, nobody really has it all figured out, but by starting with strategies and graduating to tactics, you can use social media to find new readers, connect with current readers and network with other authors.

This 30-page guide also covers:

  • Building a tribe of real friends and fans to help promote your books (without being too pushy!)
  • Fostering genuine relationships in social media
  • And of course, the major social networks:
    • Facebook!
    • Twitter!
    • Goodreads!
    • Pinterest!

Naturally, if we’re talking about a PDF on social media, we want to spread the word with . . . social media! So again, I’m using Pay With a Social Post. Note that this is not the same program I started with last time—I’ve had many fewer complaints and problems with this service.

DUE TO COMPLAINTS about the ads from the Pay With a Tweet service, I’m testing a different service, Pay with a Social Post. Let me know if you have any problems.

To get your Free PDF of Social Media Marketing for Authors, click on the logo of your favorite social media site right here:

twitter-bird-blue-on-white f_logo gplus

Really? That’s all?
Yep!

Do I have to use the button, or can I just post about it?
Using the button makes the whole thing automatic. I won’t be monitoring social networks for these mentions and then trying to hunt you down to send you the PDF. Plus, the automatic post generated with the button makes sure that other people can find this great, free information, too. It’s a gift we can all share!

Can I “pay” with a Facebook post?
Yes! You might want to edit the automatic message, which includes my Twitter handle. If you’ve already Liked my Facebook page, you might also be able to tag me!

To “pay” with a Facebook post, you MUST MUST MUST use the button for the automatic delivery to work!

I don’t do Facebook, Google+ or Twitter. Can I get the PDF?
You know what? Sure. Just email a friend about the offer (with a link to this page), and CC or BCC me: contest at jordanmccollum dot com. I’ll email the PDF directly to you as soon as I can.

Why are you doing this to meeeee?
Well, I hope it’s not too much to ask. I’ve given away free writing advice in blog series and PDFs for years now, and I’d love your help in letting more people know about this free info. If you find it valuable or even slightly interesting, why not share it with your friends?

Please share this useful, free advice and get your own copy today!

Social media heart collage by Kathleen Donovan

A year of Marketing Monday: Thank you!

Thank you for reading Marketing Monday this year—can you believe it’s been a year? If you see a topic in online book marketing that I’ve missed, please let me know! Otherwise, here are a few highlights of our year in Marketing Monday.

  • Marketing 101: learn the very basic principles of all marketing, especially in reference to books. What is marketing, what’s branding, how to approach your audience, what they want and more.

free website guide

  • Awesome author websites: your website should be the home base of your Internet presence. Learn more about what your awesome author website should do, be and have to help you really reach your readers.

  • Effective blog tours: Even if you don’t have a blog, blogs can still help you find readers. Learn more about effective blog tours, good blog tour management and keep your tour interesting.
  • Search Engine Optimization for authors: this is where I began in Internet marketing! Want to get more clicks from search engine users? Search engine optimization (SEO) may be the answer for you—but is it a good fit for authors?
  • Social media marketing for authors: Pinterest, Goodreads, Twitter, Facebook—it’s enough to make your head spin! Find out how to use them, how authors can use them effectively, and keep your sanity!

Those are just the major topics we’ve covered this year. I have to admit, even I’m amazed at how much information this is!

As usual, I’d like to offer my marketing posts as a free PDF writing guide—but I need your help. Just tell me: would you rather see one gigantic PDF of all the marketing information, or several smaller PDFs for each topic? Come let me know!

Pinterest for authors

This entry is part 7 of 7 in the series Marketing: social media

Pinterest is the popular new kid in town when it comes to social media. It’s referring a huge amount of traffic to other websites, quickly becoming one of the most popular social media sites and sites to send traffic on to other sites—like, maybe, yours. Since I also write a craft blog, my co-bloggers/sisters and I have been members of Pinterest since spring/summer 2011 (yes, friends, 18 months! An eternity in Internet-dom!). You can see my Pinterest profile here.

What’s Pinterest?

Pinterest is a visual “pin board” of whatever you love, they claim. You can “pin” an image from almost any site, which is like saving it to a public, digital scrapbook (although Pinterest did finally add private boards recently). You can have several boards arranged by topic/genre (many people have dozens). Also, you can create shared boards, where multiple users (your friends, critique group, whomever) can add pins.

You don’t have to discover everything you add to your scrapbook yourself. You can also browse the feeds of friends that you follow (found via Facebook or Twitter—just click on the Pinterest logo at the top of the site) or all Pinterest members (click on the Pinterest logo, then select “Everything”) or by category.

Feel free to “repin” anything that catches your eye. You can also “like” pins and share comments on them. Hover your mouse over any pin, and the buttons for all these options show up.

You can also follow other Pinterest members whose pins you like—or even just a single board of another member, if that’s all that interests you.

Pinterest is a natural fit for anyone who interested in visuals—anything from crafts to cooking to fashion to interior design. But can it work for authors?

How to use Pinterest as an author

Pinterest is interesting among social media sites in that the emphasis is less on the networking and more on the content. Naturally, having more followers can lead to more repins, more views and more clicks, but for me, anyway, I care less about who pinned something as long as it’s awesome.

Use Pinterest like a person

Using Pinterest to try to market your book constantly and exclusively, as with all other social media sites, is a sure way to turn people off.

Instead of focusing on what you’re going to get out of it as someone with a book to sell or a blog to attract visitors, use Pinterest like it was intended. Maybe you’re a knitter or a baker or into home design. Maybe you like inspirational photos or infographics. If there’s something out there with pictures that you like, you can use Pinterest—and guess what? Even writing has pictures.

While the focus on Pinterest is on the content itself, that doesn’t mean you should focus only on pinning your own things. Connect with your friends—make new ones—through following, repinning and commenting.

Well, what do I pin?

We’ve talked before about using Pinterest as an “inspiration” board for a novel. As a reader, I love to see authors’ inspiration images, whether for character, settings or just milieu.

In addition to any other visual interests you might have (yes, PLEASE pin things other than books!), book-related pins are a great fit for an author’s Pinterest account. A few ideas:

  • Books you’ve read and loved—Books Worth Reading is one of the default boards on Pinterest
  • Your to-be-read pile (I have a TBR board here)
  • Informational articles on writing, publishing or marketing (Got it!)
  • Motivational articles, pictures or quotes
  • Inspirational pictures—settings, characters, events, even clothing your characters wear or just the general feeling of your novel (Yep, done that, too)

Beautiful writing spaces, gorgeous home libraries and all more are all great writing-related pins.

How & where to put your books on Pinterest

Although there’s some disagreement on this, I’m of the opinion that you can pin your own books, with the following caveats:

  • Be upfront that this is your book. Don’t pretend like it’s just this book you loved.
  • Consider putting all the books you’ve written onto one pin board. You keep them together and get to put the “I wrote this” disclaimer at the top of the page.
  • Don’t let your account be all and only your books. As above, use Pinterest as a real user would.
  • I recommend pinning the page for the book on your website—as long as your purchase links are easy to find—or perhaps the Amazon listing.

On the other hand, pinning every helpful article you’ve written on your own site is much less okay.

A few good examples

One of my writing friends who does this all well is Chantele Sedgwick. She has a pin board for books she’s written (one currently out), as well as inspiration boards for several of her books/WIPs, and a general writing inspiration board with interesting images, infographics, quotations on writing and more.

Another friend who does this well is Canda Mortensen. She has book related boards that include “In My Library” and “Plot & Book Ideas” (though honestly, I’m most glad I follow her because of her food pins!).

Finally, I love Cathy Witbeck’s organization. Her writing-related boards include:

Note that all of these ladies also have many other boards dedicated to food, crafts, humor, organization and more. Also note that my examples are ladies—the Pinterest audience skews heavily female.

Incorporating Pinterest to your website or blog

If you have social media buttons on your site, be sure to add one for Pinterest. I recently did this up at the top of my blog.

You can also add a “Pin this” button to the individual articles. Personally, I think it’s more useful to put this only on post pages rather than the homepage—I hate clicking through on a pin of a pretty sweater, delicious recipe or other inspiration only to be taken to the blog’s main page to search through the archives to try to find it myself. If you pin from an article (instead of the main blog page), it links back directly to the article, making it easier for you and others to find the material again.

If you have a blog or informational articles on your website, I hope you’re already using pictures in your articles. However, using graphics designed to let people know what your article is about in an engaging way. This can be a cool picture, but should definitely involve engaging text. There’s a big difference between a picture of a dog with “Learn how to make really effective first chapters and introduce all your characters” vs. a picture of a baited hook with “Hook your readers fast!” Jami Gold does this well on her blog, including related, engaging graphics on each article with her web address.

Advanced Pinterest tips and tricks

Want to know what other people are pinning from your site? Check out http://pinterest.com/source/yourURLwithNOwww.com/ (replace “yourURLwithNOwww” with your URL without the www. part). Here’s what it shows for my craft blog:

Repins, likes and comments all help the visibility of a pin, whether that’s something you’ve pinned or a pin from your site. Personally, I think it’s okay to comment on or repin when someone else has pinned something from your site, especially when that person has just put your content in front of a lot of followers.

Rather than following all of a friend’s pins, you can choose to follow only the boards you’re most interested in. Conversely, you can follow a friend, but unfollow any of their individual boards—not interested in interior design or organizational tips, and your friend’s on a pinning spree? Go to their profile page, click on the Boards view and click on the “Unfollow” button below their organization board. (You can also Unfollow All at the top of the page.)

You can customize your own profile page by dragging and dropping your boards into an arrangement you like and setting a picture as the “cover” for each of your boards. You can also customize individual boards by categorizing them (which is usually required when creating a new board these days) and entering a description, which is visible on the board page.

You can “embed” a pin on your blog—click on the pin and look to the right. There’s an Embed <> button.

Set the size of the image and copy the code into the HTML tab of your blog post—voila:

 

You can pin from almost any website easily by adding the Pinterest bookmarklet to your browser’s bookmark bar. Just follow the directions on the Pinterest goodies page. Then just click that bookmark and it gives you a choice of all the “pinnable” pictures on the page (you’ll enter the description in a popup after selecting a picture). The Pinterest goodies page also features Pinterest buttons for your website.

Is Pinterest worth it?

As with most online marketing, it’s going to be pretty tough to definitively tie a sale to any one activity. Pinterest can help you get your books in front of more eyes—but as with all social media, if that’s all you’re looking for, you’re kind of missing the point.

The biggest drawback to Pinterest? If you thought Facebook and Twitter were time drains, look out!

More resources

A few how-tos I enjoyed while researching Pinterest for authors, from:

What do you think? What authors do you see on Pinterest? How do you use Pinterest? Come join the conversation!

Push pin photo by Emilian Robert Vicol

Setting up your email newsletter freebie with MailChimp

Last week, we talked about creating an author email newsletter. I mentioned that offering a freebie is a great incentive for sign ups. My freebie is a free plotting/revision roadmap, for example.

What I didn’t mention was how, exactly, to make that happen with your newsletter. A friend asked me how to set it up, and I realized it might be good to explain it more generally, too. It took a while to figure out all this, but it’s not too hard to do, and it’s free. I only know how to do it with MailChimp. If anyone else is familiar with other email list service, please share in the comments!

First, I customized the confirmation emails. To customize your messages, go to the Dashboard in MailChimp, and then to Design a Form. On the Design a Form page, there’s a pull down menu of Forms & Response Emails you can view and edit.

I customized the Signup Form, Signup “Thank You” Page, Opt-in Confirmation Email and Final Welcome Email to mention the freebie (and to match my site colors—click Auto-Design to get started here). Just click on the text box and add some text.

Here’s the important part: for the Confirmation “Thank you” Page, use the box labeled “Instead of showing this thank you page, send subscribers to another URL.” If you have hosting for your website, you can upload a PDF file, for example, to your site and send readers directly there, or to a page to say thank you and link there. (But make sure the page and file are hidden from users & search engines).

If you don’t have hosting for your site, you can upload a freebie doc to Google Drive. Open the document in Drive, click on the “Share” button in the upper right, and Change the sharing settings. Set the privacy to “Anyone with a link can view this page,” and make sure the “Access: Anyone” option is set to “Can view” (you don’t want them editing your freebie!

Then use the same box as above with the Confirmation “Thank you” Page to go to the link. You can also turn off the Final Welcome Email if you’re using it; I’m tempted to turn it off anyway, but I like having the backup link to my freebie there just in case.

Now you’re all set up!

What do you think? What would you offer for a freebie? What would you like to see for a freebie? Come join the conversation!

Nano inspiration: Animoto

This entry is part 15 of 16 in the series NaNoWriMo success and inspiration

Warning: if you’re not done with Nano (or don’t have a comfortable bumper), you might want to file this away to read and experiment with another day.

If you are done with Nano (or nearly so), I have a free plotting/revision roadmap which you can get just by signing up for my newsletter (which is also pretty awesome, if I do say so myself).

All right, with that out of the way, today’s little bit of inspiration comes courtesy of my friend Deanna Henderson. She taught a class on creating a book trailer for free using Animoto at an online conference from iWriteNetwork last month. It took me 45 minutes to an hour total to make trailers for this year’s and last year’s Nano novels—once again, I didn’t bother with the instructional video, and hunting down good photos takes time.

Here’s last year’s Nano novel trailer:

Animoto offers paid options, which let you make longer videos, download your videos to your computer and generally just more, but the free options will let you create a 30-second video with your own photos, music and script and share it on the Internet. Not bad for free!

Here are the instructions from Deanna’s blog, with [commentary from me]:

These can be for anything; book trailers, author profiles, blog tours etc… let your imagination be your guide.

Step 1: Register your account. Go to www.Animoto.com

Step 2: Choose a style/template for your video [Note that the templates marked “Pro” are not offered in the free plan. Stick to the ones without the “Pro” label. I used Water for the one above, and Inkwell for this year’s.]

Step 3: Click on the small type below the purchase button that says Make a 30 second video for free

Step 4: – OPTIONAL – Watch the Animoto tutorial video, or close the box, continue to step 5

Step 5: Add pictures and/or video clips **Only use pictures you own the copyright for** [Big, HUGE life-changing tip: you can find FREE, licensed photos on Flickr (and several other places). You can use the advanced search’s Creative Commons options, or you can simply to go this search link and type in your query. If this is a book trailer, be sure you’re using works that are licensed for commercial use. Some of the photos require you to attribute the photos; I do this in the description section of the video for all the photos in order. You’re welcome.]

Step 6: Add desired text. [I’m just full of the hints today! It seems you can get more “slides” if you skip the Header portion.]

Step 7: Drag text to desired location. [You can drag and drop the elements of your video.]

Step 8: Add music. [Seems like a lot of the music that comes with Animoto is super upbeat, so if your novel isn’t, may I recommend “Redrum” by Ugress? For the video at the top, I used a song I licensed for something else.]

Step 9: Preview your video, it will take a minute to buffer first, be patient. When you watch it this time, the quality isn’t as high as it will be in the final product, don’t worry.

Step 10: Title your video, and give a description. [Where I put the photo and music credits]

Step 11: Click the Produce button.

****

Wait

****

Wait

****

Wait

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Step 12: Now you can watch your video!

On the video’s display page, there are also buttons and links to share your video via Facebook, Twitter, and email. If you want to embed your video on your site (like I have here), Click on the “More” button beside the other sharing buttons. From there you have options to share via Pinterest, Twitter and a few popular blogging platforms. You can also use the “Embedded video” tab at the top of the popups to get the code.

Last year’s video only took a few minutes because I only had to find 2 new photos, plus one I’d already Pinned. This year’s took much longer with all the image and music hunting. I’ve already shared this year’s video, but here it is again:

Make your own photo slideshow at Animoto.

And the truth is: I totally watched this when my motivation was lagging as I was writing the MS. I think it’s especially helpful for that purpose because it gets down to the core conflict that made me want to write the book in the first place, so it was a great source of inspiration for me. I tracked down the song as well, since it had become linked with the book in my mind, and found it was free to download. So when that came up in my playlist, I was motivated all over again.

What do you think? Would you use Animoto for your inspiration video, or your book trailer? Come join in the conversation!

Email marketing for authors

Email marketing is sometimes considered the Holy Grail of online marketing—people actually giving you permission to market to them! It’s so coveted that sometimes the terms used to describe it are a little . . . aggressive (“Capture their addresses!” etc.).

But really, once someone gives you permission to contact them, they are that much closer to a real connection with you. Marketing isn’t just about shouting down from the rooftops. Unless it’s about building a connection, connecting with people who already like you, and helping new people to like you—all very personal, social things—your marketing will probably talk right over your subscribers’ heads.

And guess how long they’ll subscribe to that.

Today we’ll look at two sides of email marketing: how to get started and get email addresses, and then what to say in your emails!

Since we’re talking about email marketing, I’ll go ahead and tell you: I’m starting an email newsletter! You can sign up in my blog’s sidebar or on this form for free, exclusive updates and goodies—including a FREE plotting roadmap just for subscribing!

I know, I know, I said I was going to do offline marketing. And then I remembered two really important topics I haven’t covered for Internet marketing yet. So, soon.

Getting started with email marketing: set up

Let me put it bluntly: even if you’re a devout DIYer (which I am), you’ll want to use some sort of service to help you get email addresses, manage your list and create pretty emails (which I also am). Personally, I went with MailChimp—free for the first 2000 subscribers and/or 12,000 emails a month, with paid tiers. There are lots of other services out there. AWeber is another popular one. From what I hear, they are pretty much the best out there, but they’re also a paid service.

I’m not going to lie: this takes time. And even for someone who’s fairly computer savvy (i.e. me), it took several hours to really start to get the hang of MailChimp. Of course, some of that’s because I’m a devout DIYer and refused to watch the how-to-start videos. . . .

If you sign up with MailChimp, for example, you’ll want to create a list (where it will collect your email addresses—you can have more than one if you’d like), and probably customize your forms. You can do both of these from the Dashboard. I also spent some time creating the default template for my newsletters—and several hours creating the custom subscription form I’m using on my site.

Which leads us to . . .

Getting started with email marketing: finding subscribers

Your blog or website is probably going to be the main place you’ll find subscribers for your email list, so it’s important to have a subscription form somewhere. You might want to put it on a separate page, or prominently on the sidebar. It’s up to you—but if you want subscribers, make your sign up easy to see and find.

As I was thinking about how to implement my own subscription form, I instantly thought of one I’d just succumbed to. They offered a great incentive to subscribe: a freebie! When I went back to examine their signup form, as a marketer I definitely liked what I saw at SelfPublishingTeam.com:

What does this title and copy say? Benefits, benefits, benefits. This box in the sidebar not only catches your eye, but it tells you why you want to sign up and how signing up will help you.

It’s very easy to sink into a marketing trap of only thinking about the features—what we want to put in there, what’s in it for us, why we’re doing it. But remember, people like your subscribers are thinking about what’s in it for them. Show them by focusing on benefits instead of features.

And, hey, if you’ve got a freebie—a first chapter, a short story, or an informational product—sitting around, you can use it to sweeten the deal.

I also think it’s a good idea to tell your subscribers how often and when to expect your emails. (Monthly, at the beginning of each month, etc.)

Now, what do I say to these people?

That’s the hard part, huh? I subscribe to several author newsletters largely to try to figure out what kind of content I want in mine!

Remember your subscribers are most likely readers (and possibly also writers), so try to think about what you’d like to see as a reader. Here are some things I’ve seen in my friends’ email newsletters which seem like good ideas. Several of these can also double as the thing to “sweeten the subscription.”

  • Book releases and reviews. Even just a list of what you’re reading or looking forward to can keep your subscribers interested.
  • Sales, coupons and specials. These can be especially fun or useful if you’re self-publishing and have more control over these things.
  • Giveaways. Who doesn’t like free books (your own or others’), or useful items that tie into your book (a scarf like one your character wears, for example)?
  • Highlight (but don’t repeat!) your blog content. Many of your newsletter subscribers already read your blog. You can highlight specific posts or the discussions in the comments, but don’t make your newsletter a cut-and-paste recap of your blog!
  • Upcoming events. Of course you’ll want to highlight upcoming signings, launches, parties and speaking events. You may not have these in every issue—or you might!
  • Progress on your latest novel. Many of your subscribers may also read your books, if they’re published. Personally, I enjoy hearing about how the process is going for an author’s next work. But I’m a writer, so YMMV.
  • Sneak previews. You might also use your mailing list for sneak previews of content coming up on your blog, your latest project, your next cover, etc.
  • Freebies! Remember who your audience is. Right now, my blog audience is mostly writers, but once I’m published, I anticipate more and more of my blog audience will become readers. Over time, I’ll probably adjust what freebie I offer to appeal to readers rather than other writers.
  • Deleted scenes. Again, this focuses on your readers. It’s like watching the bonus features on a new movie—fun!
  • Polls and questions. Your email subscribers are often your most dedicated fans. If you need input from someone who cares about your characters and your books, this is where you should turn. Generally, however, lengthier discussions are better on more social fora like your blog or Facebook page.

What do you think? How do you see authors using email marketing well? What do you like to see in an author newsletter? Have you started your mailing list (or signed up for mine yet?)? Come join the conversation!

Twitter for Authors

This entry is part 5 of 7 in the series Marketing: social media

Ah, The Twitter. Maybe you’re there with hundreds of followers, or maybe you’re not sure you want to “tweet,” but the micro-blogging site is definitely a popular Internet hangout. And it could be a great way to connect with your readers, too!

In other news, how’s your Nano going? Come tell me, I want to hear!

How to jump into Twitter

Although I’ve been on Twitter for four or five years (I used to work in Internet marketing, and Twitter was shiny and new back then, so I had to do it!), I don’t really feel like enough of an expert to offer an intro to Twitter. I’ve also always been the type who wants to figure things out for herself. However, if you need a basic introduction to Twitter shorthand and etiquette, here’s a good place to start.

Now, once you’re familiar with how Twitter works, you’ll need to figure out how it will work for you—because if it doesn’t work for you, you’re not going to want to use it, right?

We’ve talked about this pattern before, but the first thing you’ll want to do is observe. Watch how people use Twitter, both for marketing purposes and for personal purposes. You’ll note that on Twitter—as on many other platforms (and in person)—constantly talking about yourself and your book is generally considered bad form, and it’s a turn off for many people.

You’ll also see how people form friendships and connections on the site, and hopefully jump in and form them as well, moving into a connect phase. With social media, it’s usually the personal connections that count the most—something I hope you’ll see if you observe 😉 . These personal connections can be the most important part of your strategy. Look for people who are part of your audience, whom you would actually like to talk/Tweet to. Their Tweet streams look interesting, and they’re having conversations you’re interested in. You can also use site features like Lists (or groups on other sites) to look for people with similar interests, and watch how they converse with one another, then connect with them as well.

Remember: we’re talking about building real connections, not just saying, “I’m going to target you because you are in my audience! Now I will address you as an audience but will never actually respond if you happen to acknowledge me! Prepare to be spammed!”

Ahem.

Putting Twitter to good use

Once you’ve observed and connected, you’ll want to implement your observations. Maybe you saw someone with clever Tweets about their characters, or who retweeted good reviews in an interesting way, or whose site you checked out just because s/he was so friendly and helpful.

Naturally, you’ll also want to highlight your USP, your unique selling proposition, when it’s appropriate—perhaps in a quick reference in your Twitter profile. (Note that there, it’s less obtrusive—you’re kind of supposed to talk about yourself on your profile, after all.) For me, I often blog about writing craft because it’s something I’m passionate about. When I have time, I also like to share great articles on writing craft and marketing through my Twitter. So I mention writing craft in my Twitter profile—trying to highlight a benefit of following me, and show people what to expect.

The best uses of Twitter are to:

  1. build your brand, and
  2. connect with your readers

Twitter can become a part of your overall brand message. My friend Ali Cross has been doing a great series on author branding, which I highly recommend, to help you discover your brand and put it to use in defining your social media presence.

Twitter’s also a great place to connect with your current readers. Maybe they’ll @ you or DM when they read your book, or maybe you’ll discover them by searching for your name or your book’s title. (If you use a client like TweetDeck, you can even set up a whole column devoted to that search, so whenever you check it, you see the latest results.) No matter how you find them, you can use that opportunity to say thank you for reading (not to argue with negative feedback, please!), and hopefully build a relationship, become friends with that person.

I cannot say I’ve ever come across an author on Twitter and decided I simply must read their next novel because they Tweeted about it 16 times or were just so witty I couldn’t help it. On the other hand, I have decided to buy novels by people that I’ve become friends with via Twitter. I’ve also read novels based on recommendations by friends and fellow authors on Twitter.

As always, you’ll want to promote your Twitter profile on your website or blog, since it can be such a great way to connect. An easy way to do this is with a Twitter button.

However, there are also a few things to avoid on Twitter.

Twitter No-nos

Unless it’s an important part of your brand, I strongly advise against saying anything about politics, etc., on Twitter. Remember that it’s public, and it’s archived. I can’t tell you how many people I have unfollowed, decided not to follow, or even thought twice about working with in a professional capacity because of the attitudes on their Twitter feeds. Even if I agree with you, I produce more than enough vitriol to fill my life’s quota all by myself; I don’t want yours. (It’s been a loooong election season.)

Another major turn off is using a program or website to automatically send a Direct Message (DM) to new followers encouraging them to “Check out my book TITLE here amazonlink!” Remember that someone following you on Twitter is an invitation to connect, but not an invitation to spam, and that’s exactly what this feels like. I have unfollowed actual, real-life friends over this. Yep.

As with all forms of marketing, becoming a 24-hour infomerical for you and your books is probably not the best way to attract new readers. In fact, I’m not convinced Twitter is a great way to find new readers, but I do think it’s a great way to find your current readers and connect with them. But they definitely don’t need constant reminders about the book they just read!

What do you think? What authors do you enjoy following on Twitter? Why? How do you think an author can best put Twitter to use? And how’s Nano going? (I hit 50,000 words Saturday!) Come join the conversation!

Image credits: Twitter; connections by Matthew Anderson, Montage Communications