Tag Archives: genre and website design

Marketing 101: Author Branding

This entry is part 7 of 8 in the series Marketing 101

What is branding?
When we think about branding, it’s easy to think of all the work that companies like Coca-Cola or Pepsi put into their logos, commercials and jingles. And the American Marketing Association does use “Name, term, design, symbol, or any other feature that identifies one seller’s good or service as distinct from those of other sellers” in the definition. While that’s definitely a part of it, the true definition of a brand is:

the sum total of all the interactions, impressions, information and expectations within the minds of people associated with a person, product, company or name.

It’s important to remember that branding isn’t just something we do on our blogs and Twitter accounts: it resides in the minds of other people. That’s not to say we don’t have any influence on our brands—of course we do. But if we don’t take charge of our brands, we won’t be able to make the impressions that we’re looking for on our blog readers, book readers and the rest of the public.

So let’s look at a few aspects of branding that authors can influence!

Tone
I hope most authors are familiar with tone from their writing: for highly dramatic scenes, we make sure our language matches the scene—we don’t use “poopyface” as an insult in an intense scene in a novel for adults (unless we really want to mess with the tension for comedic effect).

In the marketing presentation by Rob Wells that we referenced a few weeks ago, he talks about branding. (Page through—you’ll see Brandingi n big red letters, then a list of things branding isn’t, then a definition of branding. The next slide is what we’ll talk about.) We know there are dozens of marketing tactics we can use. But if we want to help people understand who we are and what we write, it’s important to think about our tone across media. There are tons of different tones we can strike—Rob lists hysterically funny, literary and erudite, mysterious and intense, folksy and warm, and hip and clever, just to name a few.

That doesn’t mean that every single Facebook page update, Tweet and blog post have to be completely folksy and warm or mysterious and intense. Just like in our books we can mix in a little of a different tone—even if we don’t write romance or humor, there’s often an aspect or subplot of romance or humor in almost every novel.

Which leads to another important question: do you have to match the tone of your books in your marketing? Simple answer: yes and no. The tone of a novel will almost always be different because we don’t generally address the audience, like we must do (or at least consider) in a personal marketing medium.

Appearance
Just like with a book cover, the visual appearance of your blog, Twitter, etc., plays a big role in setting the tone. Generally, the advice that I like is to match your design to your target genre. A dark paranormal author will have a very different design than a historical inspirational romance author.

Web designer Kathleen MacIver also covered this well in our guide to aspiring author websites (PDF).


Name
Yep, you can influence your name—ever heard of a pen name?

We see this most often in cases like J. K. Rowling: she used her initials (okay, her first initial and an invented second initial) because her publisher believed that boys would be less willing to read MG fantasy written by a woman, even with a male protagonist.

But you can also choose your pen name based on other factors: if there’s already an author or other celebrity with your name or something very similar, who you want to be next to on the shelves, hiding your identity (but honestly, this is harder and harder these days).

Make sure you’re consistent across platforms. It’s easiest to make your website/blog YOURNAME.com, but you also want to think about your Facebook page (your name, perhaps with “author” at the beginning or end), your Twitter handle, etc.

Tag line
I don’t think an a tagline is an absolute must, but it can be a nice thing to have to help signal to your visitors what kind of books you write. The tagline should be more about the type of books you write, or maybe the thing that sets you apart—your USP—in the genre rather than a single book you’re working on or that’s coming out most recently.

Vince Mooney offers some good advice on author branding & author tags, including these basic principles:

1. a tag line should reflect and support the author’s chosen brand.

2. a tag line should be original and not too much like another author’s.

3. a tag line should be memorable and intuitively attachable to that author. (By this I mean a reader might reasonably be expected pick the author’s tag line from a list of tags without ever having read one of the author’s books.)

4. a tag line should promise a benefit just as an advertising headline should promise benefits.

I have a few more general ideas on branding you can read here.

The bottom line
In his marketing presentation, Rob Wells covers the most important reason for branding very well. Studies have shown that Coke branding messages light up the brains of Pepsi drinkers just as effectively, and that the exact same drink served with expensive trappings is considered worth more money. By working to build a quality brand, by considering the perceptions of your audience, you can create that kind of emotional response, loyalty and perceived value in the minds of your potential customers.

What do you think? How do you see authors branding well?

Image credits: brand logos via Adam Crowe; Brand by Rupert Ganzer

The collected wisdom of website design

I used to do website critiques fairly regularly, and fantastic web designer Kathleen MacIver gave wonderful in-depth critiques to our participants. We’ve fallen out of touch (but Kathleen, if you’re reading this, I’d love to change that!), but a lot of her wisdom from previous critiques is just as applicable to our victims volunteers from this round!

On defining your site through blog goals:

Is [your blog] primarily for you, as a method of self-expression? If so, then who cares what it looks like!

The fact that you asked for this review, however, makes me think that you ARE hoping this blog achieves something. It doesn’t appear that you’re trying to promote your own writing, since a skim down through the posts showed me nothing along those lines. Are you trying to build a small community? Just meet people online? Right now this blog is a pretty clear reflection of you, as a person, and your love of words. It’s not a reflection of your stories or books or poems, or of a particular genre. Do you want it to be?

I’m not really sure what to suggest, since I don’t know what that goal is. But think about it. This is where every website should start . . . with a careful assessment of what the goal of the website (or blog) is, what you hope it will achieve, and who you hope to reach with it. Everything else needs to follow that.

On matching your design to your theme, and the purpose of design:

A website made from a basic, generic template (99% of the time) is like finding a hardcover book that’s missing its dust jacket (the old kind that had nothing more than a solid color and gold lettering on the edge). There’s nothing to turn you off to the book/site, but you really had to have a compelling reason from somewhere else in the universe to open up that book and start reading, because the book cover itself is offering you nothing.

You do have that little paragraph that explains a little. Now you need to find a design that is the visual interpretation of your concept. . . .

Basic layouts for blogs are often best, since people are there to read content (once they know they’re interested, of course).

So all-in-all . . . you don’t have anything wrong here, but you haven’t really taken any steps toward the two main goals of a website’s design, which are:

  1. Instantly portray what your website is about, and what the visitor will receive if they hang around. (In your case, interesting information that they’re not likely to find anywhere else on the Internet, since the number of brain scientists blogging about writing has got to be extremely small)
  2. Make the site stick in their mind, thereby upping their chances of wanting to come back, coming back, and remembering why they bookmarked it when they do come back.

And this one is actually from me, on the purpose of a website:

Also, make your website somewhere that people will want to come back to—do something for them, reach out to them (see building a community), be accessible. Even if they’ve already bought your book, they’re still your customers, your readers, your fans, and striving to build a relationship with them (individually and collectively) can help sustain you, both emotionally and financially. . . .

Always remember: your website will be the major way you’ll interact with most of your readers and potential business associates. Use it wisely!

free website guideI’d forgotten how much good advice has already passed through here, and I know many readers weren’t here two years ago when we were doing these. Luckily, I’ve already collected the generally-applicable advice from several of the critiques and put them together into a handy, free PDF: a Guide to Aspiring Author Websites!

What do you think? What did you take away from these critiques that will help with your site?

Photo credits: heart in a book—Piotr Bizior; book without cover—Marcos Ojeda

Quick website quiz

In yesterday’s website review, Kathleen mentioned how important it is to convey your genre with your website. It can be hard, depending on the genre. Even some published authors’ sites don’t do it well.

Quick: Can you tell me what genre these published authors write in? (I took the name off a couple and removed outright genre identifiers because that would be too easy, and that’s not what this is about—it’s about looking at the graphics on their site to see if they convey their genres. If you’ve read any of them or recognize their sites, try to judge only by what you see here.

Links and answers to be posted in the comments!

1.)quiz1

2.)quiz6

3.)quiz2

4.)quiz7

5.)quiz 3

6.)quiz4

7.)quiz8

8.)quiz5

Post your guesses in the comments! The person with the most answers right (without cheating) will win . . . something!