Author websites vs. author blogs: the smackdown

This entry is part 1 of 8 in the series Marketing: blogging

Website, or blog? They’re not (exactly) the same thing—and which one is right for you?

A website vs. a blog

A blog is a chronological, topical Internet location with lots of regularly updated, fresh content. A website, on the other hand, is typically a static, topical location on the Internet with lots of “permanent,” evergreen content that might occasionally need updating.

An author’s website will have information about their books—where to buy, marketing materials, media kits—as well as the authors themselves. An author’s blog will have updates about something that interests them, and might interest you too (blogs that just focus on how awesome the author is or when the next book is coming out basically don’t count).

An author website is where you go to learn more about an author and his/her books. An author blog is where you go to get to know an author.

A website can integrate a blog as part of the site, or it can be a separate corollary, if you want to devote the time to running both. Some people will tell you a blog can’t also function as a website—but I completely disagree.

When is a blog not a website?

Obviously a blog is a type of website. (Duh.) Blogs do sometimes have a stigma of being less professional or cheaper than a website, and thus actually being harmful to an author’s (or any other professional’s) career.

But this really depends on the design of the site itself. I can point you to some really unprofessional websites that are not blogs, aren’t laid out like blogs, but that still do not give a favorable impression of the author of the site. Similarly, I can show you some very professional websites that are built on blog software.

When it comes down to it, it’s not the back end of the website that matters, or whether you spent $1000 or $10,000 on a fancy Flash design (which search engines can’t read anyway). What matters is presenting yourself professionally.

A website or a blog: which is right for you?

While it’s definitely not an either/or proposition, I think it’s important to make a conscious choice about whether you want to have an author website, or an author blog (or both. Or neither, but good luck with that one).

The pros and cons:

  Pros Cons
Website
  • Easy to maintain—almost “set it and forget it”
  • About the author and their books
  • May be a little more distant
Blog
  • Very easy to connect with readers on a personal level
  • About the author’s life/chosen topic
  • Requires regular updating (weekly)
  • Not all readers want a personal connection

Now: choose your own adventure. Are you ready for a blog or a website?

I’m ready for a blog

Great! The two best blog backbones out there are Blogger and WordPress. Blogger is probably more user-friendly out of the box than WordPress, and the free version of Blogger is more customize-able than the free version of WordPress. (Both pale in comparison to to the self-hosted version of WordPress, which is free, but you’ll have to pay for web hosting. My web host, BlueHost (aff) is about $7 a month, and they’ve been really good to me for the last five years.)

Both Blogger and WordPress feature posts and pages. The posts are the everyday updates, the timely news and the fresh content. The pages are for timeless content: About Me, Books, etc. (Note that there is a limit of 20 pages on Blogger, and in Blogger you can’t create subpages, or a hierarchy of the pages.)

I’m ready for a website

Great. Get a blog.

I’m not joking or being facetious: I think blog software is probably one of the easiest and most user-friendly ways to to establish a blog or a website. But instead of using the post feature for the majority of your content, you’ll rely heavily on the pages. At the risk of repeating myself, in most blog software, the posts are the everyday updates, the timely news and the fresh content. The pages are for timeless content: About Me, Books, etc.

Another advantage to using blog software is that, if you choose, you can add a blog later that’s already seamlessly integrated with your site.

I’m still overwhelmed!

Start small. Get a blog.

Okay, yes, I’ve been blogging for going on six years, so that doesn’t sound overwhelming to me: but you can cut your Internet presence teeth pretty easily with a blog.

The NUMBER ONE RULE

Be professional! Be professional! Be professional!

That doesn’t mean you have to write your site content or website posts like the entire Association of Authors’ Representatives is looking over your shoulder. It means making sure that your site’s overall appearance (and its content, too) show you’re serious about your writing (even if your writing isn’t exactly serious).

What do you think? Website or blog?

Photo credits: blog checklist—Owen W. Brown; blog microphone—Michael Sauers
blog newspaper article—Annie Mole
The photos aren’t meant to be a subliminal message;
I just couldn’t find anything for the query “website.”

So, seriously: should writers blog?

This entry is part 2 of 8 in the series Marketing: blogging

If you’ve been hanging around the blogosphere for a while, you’ve probably heard arguments from every side about whether writers should blog. Yes! No! Maybe!

From the Yes! camp, we hear that writers who are seeking publication should be getting their name out there through a blog. Also, a blog is a great way to connect with future readers and other writers, possibly refine your voice, write every day and build your platform. And look! It doubles as a soap box!

From the No! crowd, the arguments are more diverse. Maybe you don’t have time to write and blog, or maybe your blog voice interferes with your fiction voice.

From the Maybe! crew, the stipulations usually relate to your blog topic: you should blog about X or Y, but never about writing, politics, religion, your family, the color yellow, peanut butter . . .
Continue reading So, seriously: should writers blog?

Who are you blogging for? Connecting with your blog community

This entry is part 3 of 8 in the series Marketing: blogging

Just like in writing, in blogging, you need to know your audience. In writing, sometimes it’s enough to know the reader expectations within your genre. In blogging, sometimes it can be enough to know your niche.

Last week, we talked about finding that blog niche, whether you center your blog around writing, your research interests, or your hilarious life. But no matter what your topic is, it’s really important to keep in mind who you expect to read your blog.
Continue reading Who are you blogging for? Connecting with your blog community

Would you profile your blog readers?

This entry is part 4 of 8 in the series Marketing: blogging

When we write, whether on our blogs or in our books, we are looking to connect with an audience. In fiction, generally we do this by working within a genre. On blogs, we do this working within a niche.

But could we do it more granularly? Of course—we could breakdown our target audience by more than just the niche of “reader” or “mystery reader” or “Regency romance lover.” We could look at demographic data—whether we get that from our Facebook page (yep, it’s in there) or Amazon data, we might be able to figure out a description of our readers that’s a lot more specific.

Livia Blackburne talked about profiling readers on her blog, sharing John Locke’s teaching on a profile of his readers. Following his example, Livia wrote out this profile, which is fairly extensive:

My target audience consists of young women, from high school through early 20s. They read to be transported to other worlds, and they actively seek sword and sorcery with female protagonists. They like to read about – for lack of a better term — girls kicking butt. My readers are attracted to strong, larger than life heroines, and they like reading about my main character Kyra because of the cool things she can do. They’d love to be Kyra for a day or two. My readers shy away from situations that are too cut and dry. They’re drawn to moral complexity, hard decisions, and inner conflict. They like a heroine with a dark side (no Pollyanna heroines please), but they still expect good to triumph in the end. My readers want fast-paced action and adventure, with high stakes and lots of plot twists. They don’t want to be bogged down with things like setting details and overly flowery prose.

Livia pulls this knowledge from beta reader feedback and her own knowledge of her story and genre. And then this reader profile can inform not only your current WIP, but future works—and your blog. As Livia explains:

Once you have your psychological profile, you can come up with themes that resonate with your target audience. In my case, it might be girls kicking butt, larger-than-life heroes, and tough moral decisions. And you’d would write a blog post that encapsulated these themes. The idea is that you write blog posts that resonate with your target audience, making them curious to read your book.

As with almost all things, this is easier said than done. Knowing what kind of blog post you’re looking for is definitely a great way to start and can help you generate ideas, but I worry the connection might be a little too abstract (though obviously well-known and well-selling self-publisher John Locke disagrees).

On the other hand, that can be a strength: harping on our books all the time is definitely a negative, while providing the same emotional experience as our books is a great way to set up a promise with our books. Locke calls this a “loyalty transfer.”

What do you think? Would you profile your readers? How would you translate your profile into blog posts?

Starting today, and throughout May, every comment is an entry to win a 15-page critique from me! Winner will be drawn at random from pool of commentators from April 30 to May 31, to be announced on the blog June 1. So come join in the conversation!

Photo (person in profile) by Sean Dreilinger

Tracking your blog: using Blogger or WordPress.com stats

This entry is part 5 of 8 in the series Marketing: blogging

One of the most important things you can do with your blog or website is to track it. You need to understand where your blog or site visitors are going on your site, what they’re reading, and what they like if you’re going to keep them coming back for more.

Free blog platforms like Blogger and WordPress.com include some basic blog stats, and that’s a good place to start. Next week we’ll look at a more thorough and flexible way of tracking your site, and then we’ll move on to what we should do with all this information.

Blogger

In Blogger, go to your blog and find “Stats” in the left-hand navigation. In the Overview, you’ll find info on your pageviews, audience map, top posts and referring sites. (Click on any image for a closer look!)

What are pageviews? Pageviews indicate the number of times a single page on your site—your About page, your main page, a blog post, etc.—is loaded on someone’s computer (including your own, unless you click on “Don’t track your own pageviews”; always a good idea). Your pageviews are probably higher than your visitor numbers, because most visitors will view more than one page on your site (we hope, anyway!).

Below the pageview information, you can find the Posts list, showing your post popular posts and how many views they have. Traffic Sources tells you what websites are sending you visitors, and Audience shows you where those visitors life. Each of these reports have their own pages, as well.

The Posts page gives you a longer list of your most popular posts, listed by most pageviews. This also includes the date and number of comments for your information, too. This is one of the two most important report pages you’ll want to focus on.

The other page to keep an eye on, the Traffic Sources page, shows you where your traffic is coming from. The Referring URLs report shows what exact web addresses are sending visitors to your blog. (If you see a blog post in there, click through and say thank you!) The Referring Sites report aggregates the data from the URLs report. For example, the URLs report will show each individual Google search URL, but the Sites report adds all the Google searches together to show how influential Google really is in people finding your site.

Scroll down further to find the Search Keywords report. This report tells you what words people are typing into search engines and ending up on your site. (It’s important to note that this report does not necessarily mean you rank well for those words, but tells you how many people arrive on your site after typing them in.)

Finally, you have the Audience page. This page gives you a little information about your visitors—what countries they come from, what web browser they use and what operating system their computer/phone runs on. This information is largely fun, but it’s important to remember to check your blog in the top browsers to be sure it displays well.

WordPress.com

Self-hosted WordPress doesn’t come with a stats package onboard (though you can certainly add one with a plugin), but WordPress.com features a stats report under the My Stats tab. The reports are largely the same kind: the top chart shows your traffic. Views by Country is like the audience report above. Top Posts & Pages is like the Posts report for Blogger. Referrers show sites that sent visitors to your site.

The Clicks report shows what links to pages off your blog visitors click from your site. Search Engine Terms is the Search Keywords report from above. Tags & Categories shows you what tags or categories on your posts are most popular with your visitors. It’s like the Top Posts & Pages report, but it aggregates those posts by their tag or category.

Finally, the Totals, Followers and Shares report shows you how many posts, comments, categories and tags you have, as well as your followers. The Shares sub-tab gives you a count of how many times your posts have been shared.

I wish I could give you more information and better examples here, but I don’t really use WordPress.com much (obviously) so I have no data to dig into.

What do you think? What do you see here you can use? We’ll talk more about a more in-depth tracking package next week, and then we’ll follow up with how to use this information!

Tracking your blog: Using Google Analytics

This entry is part 6 of 8 in the series Marketing: blogging

If you’re serious about blogging, it’s important to focus on your visitors. How much do you really know about your visitors? Do you know where they come from? Why they came to your site? How long they stayed? How many pages they looked at? How many came and immediately left?

Last week we looked at a very basic solution for finding this web analytic information: Blogger or WordPress.com’s built-in stats packages. There are many free web analytics packages out there. In my opinion, Google Analytics offers the most comprehensive solution. It may be a little overwhelming for someone just starting out, but it’s really not hard to find the most important numbers you need to be keeping track of. Click on the picture at right to enlarge it to see a sample of some of the important, but easy to read, reports that Google Analytics generates.

Before you say, “Oh, numbers; I can’t deal with numbers!” or “Oh, coding; I can’t deal with coding!”, let me tell you that these numbers are good to know—and very useful in growing your blog readership. And let me tell you that these numbers are easy to find, use and understand with a free web analytics package (software installed on your site that tracks what visitors do on your site)—no coding, just cut and paste.

Here’s some of the information you can see in a single report, from one of my actual sites (not this one, though):

This report is the dashboard, a customizable overview of several reports. There are dozens of more in-depth reports available in Google Analytics, and even I only scratch the surface of this awesome web analytics program. I have a basic overview of how to install Google Analytics in my free PDF The Quick Guide to Google Analytics for Bloggers. I originally wrote it in 2007, but updated it with newer, easier installation procedures today. Check it out!

Next week, we’ll take a look at some of my favorite reports, and how to put all this data to use.

Tracking your blog: using the data

This entry is part 7 of 8 in the series Marketing: blogging

Oh my goodness, I almost forgot! Throughout May, you can win a 15-page critique from me just by commenting! Winner will be drawn at random; each comment from April 30 to May 31 counts as one entry; winner to be announced on the blog June 1. So come join in the conversation!

Whether you use Blogger’s stats or Google Analytics, you’re collecting information about your blog visitors, and that information can be put to good use for you. If you understand how and why people are using your site, you can try to target and appeal to your visitors better.

The first step is always to dig into the data (hooray!). First we’ll take a look at how people are finding your site, then at your most popular content.

Note: At the top of the page in both these programs, you can adjust your time frame. I like to use a month for my data, which is the default in Google Analytics (Blogger’s default is one week).

How people are finding your site

In Blogger, you’ll want to go to Stats > Traffic Sources. In Google Analytics, it’s Traffic Sources > Overview. The Blogger version lists only the URLs and sites sending traffic to yours, followed by the search engine keywords. Google Analytics sorts the incoming visit sources. If you click on Traffic Sources > Sources, you’ll see some of these categories: “direct” visits, i.e. when someone types in your URL; referral visits, when someone clicks on a link to visit your site; and search engine visits.

Dig into your referring sites. Are your guest posts generating traffic for you? Critique partners’ sites? Random people? One thing I like to do is to visit the referring sites, especially if they’re blog posts. I love finding people who’ve linked to my site and thanking them!

What do I do with this information? I really like Google Analytics’ information here: it shows the proportion of your visits from the various source categories. If you’re getting more referrals than search visits, you can decide whether you want to try to attract more search traffic, or pursue referral traffic even harder with guest posts, hunting for links, etc.

Searching the search engines

I hope some part of your traffic is coming from search engines! But more than just knowing that they’re coming from a search engine, you want to know whyyou need to know what they were searching for. And that might be more complex than it sounds—we can’t always tell what someone who typed in “oneida” is looking for. (Google it; there are lots of options.)

Take a look at the Keywords report. In Blogger, it’s at the bottom of the Traffic Sources page. In Google Analytics, go to Traffic Sources > Sources > Search > Organic. [You might think it’s under Search Engine Optimization, but that’s for the integration with Webmaster Tools. We’ll come back to that—if I ever run out of other things to blog about!]

There you’ll find a list of the keywords people type into search engines and end up on your site. Note that just because people come to your site from that keyword, it does NOT mean you necessarily rank well (though one would hope there’d be a correlation between a lot of visits from a keyword and a high ranking).

What do I do with this information? Look for trends! On my website, I’ll tell you, nearly all of my top 10 keywords have to do with plotting methods. (It’s almost as if I did a month-long series on the subject or something!) What do you think I should write about? (Yeah, we’ll see.)

Of course, with Blogger, it can sometimes be a little tricky. I have a whole series on plotting, but how can I tell which post on the subject of the Snowflake Method my people are landing on? Google Analytics makes it easier—you can figure out what pages on your site people are landing on based on keyword. In the Organic report, find the line that says “Primary Dimension.” Keyword should be selected. Below that, there’s a pull down menu for a Secondary dimension. Under Traffic Sources, click on Landing Page.

(If you want to see it the other way around, you can make Landing Page the primary dimension and keyword the secondary, too.)

What people are doing on your site

This might be the most important part. No matter how they find your site, no matter what they typed into a search engine, once they’re on your site, you want to know where they go and how long they spend there.

The average time on site is on the Audience overview page in Google Analytics (Sorry, Blogger). It gives you a simple stat, in hours, minutes and seconds, to let you know how long people are spending on your site.

Also important is the New vs. Returning user report, under Audience > Behavior. (Again, sorry Blogger peeps.)

Finally (something we can all get on board with), you want to know what people are looking at. In Blogger, this is under Stats > Posts. In Google Analytics, the full report is under Content > Site Content > Pages.

Here you’ll find a list of the most visited posts or pages on your blog.

(Google Analytics has lots of other cool things, like letting you know how many pages on average your visitors visited—broken down by what page they first landed on when they came to your site—comparison to the average time on site, etc. etc.) (It’s really cool.)

What do I do with this information? Again, look for trends. What makes these posts your most popular? The subject? The tone? The search engine presence? Was it informative? Social? Fun? Funny? Personal? Then do that again!

If you have the additional data you find in Google Analytics, take a look at how many of your visitors are “hit-and-runs,” or never return. Granted, a good proportion of your visitors might not need your content, or might get all they need by simply reading a single page and then navigate away. There will never be a 0% bounce rate or a 100% return rate.

But if you see that certain posts turn away visitors significantly more than average, take a look at those posts. You don’t necessarily have to change them, but you might think twice about using such a negative tone or writing about that subject again.

We’ve barely scratched the surface of what Google Analytics can do, but there’s something useful here for everyone!

What do you think? How do you use your site analytics?

Blogging: Intro to HTML

This entry is part 8 of 8 in the series Marketing: blogging

Ever had a blog post do something crazy? Weird highlighting, changing fonts, double spacing? Learning even a little HTML can help you troubleshoot those crazy errors.

On Friday, I gave this presentation at the iWriteNetwork conference, and I thought it would go well with the blogging series we did a little while back, so I’m sharing it here today.

To find the HTML in your blog, above the post window, find the “HTML” button or tab. It will show you the HTML codes that present your document.

Some HTML basics

HTML stands for HyperText Markup Language.

When I want to look something up in HTML coding, I usually Google it, and click on any result from http://w3schools.com.

To “turn on” a style or feature, put it inside less than/greater than signs, like this:

<b>, <em>, <strong>

To “turn off” a style or feature, add a slash after the less than:

</b>, </em>, </strong>

Everything between those two tags (technically elements, but we’ll go with tags) will obey those tags.

A few tags are “self-closing,” and have that slash at the end, right before the greater than sign. Image tags and line breaks are two of these:

<img src="picture.jpg" /> (always use straight quotes!)
<br />

Formatting text for the Internet

Centering—there are two methods to center text. I recommend picking one and memorizing it.

<p style="text-align: center;">Centered text</p>
<p align="center">Centered text</p>

Bold—again, there are two methods; pick one

<strong>Bold text</strong>
<b>Bold text</b>

Italics—yep, two methods.

<em>Italic text</em>
<i>Italic text</i>

Styling text, from color to line spacing, is done mostly with a p element or a span element. P is for whole paragraphs, Span is for text within paragraphs.

Begins with:

<p style=" or <span style="

Must be STRAIGHT, not curly or “smart” quotes!

Inside those quotation marks, you can change all kinds of things about your text. All of the following “properties” must come INSIDE those marks, and include the semicolon. (Use just ONE of each tag.)

Color

color: red; OR color: #FE7898; [a HEX code] OR color #555;
[For HEX codes that are the same digit/letter]

Size

font-size: 14px; OR font-size: 14pt; OR font-size: 2em; OR font-size: small;

Background

background-color: yellow; OR other styles for color

Line spacing (all these are about double spaced)

line-height: 200%; OR line-height: 2; OR line-height: 25px;

Font gives several options to browsers to figure out a type of font to display

font: Georgia serif;

Once you have everything you want to change about your text, close the quotes and tag: "> (And remember </p> after the paragraph text!)

For example:

<p style="color: red; font-size: 20pt; background-color: #555;
text-align: center; line-height: 200%;">Here is my sample
paragraph. It's pretty hard to read with the gray background and
red text, so I really can't recommend using this exact color
scheme, but you get the idea.</p>

Gives us:

Here is my sample paragraph. It’s pretty hard to read with the gray background and red text, so I really can’t recommend using this exact color scheme, but you get the idea.

Outline format: headers

HTML comes with an outline format that uses headers, <h1> through <h6>.

The highest level header is for your site name. Typically, there will be only one <h1> element on a page.

<h2> elements are often used for post titles. There can be more than one <h2> on a page.

I use <h3> elements for subheadings inside my blog post. You’ll notice they’re purple here 🙂 .

Images

IMG stands for image and SRC stands for source. That’s where the URL of the image itself will go. The rest of the properties are optional, but I recommend at least using the alt text, and included a search keyword, if you’re looking for a (slight) SEO benefit.

<img src="imageURL.jpg" height="80" width="60" alt="the best
dog in the whole world!" align="right" style="float: right;" />

Note that if you want the top of your image to be inline with the text, you’ll want the code for the image and the text together, without line breaks (hard returns or <br />), and the image must be right or left aligned. Like this:

<img src="imageURL.jpg" height="80" width="60" alt="the best dog
in the whole world!" align="right" style="float:
right;" />This text will line up with the TOP of the image.

Links

Links are the currency of the web! The Link anchor text is the text that shows up colored and underlined when you look at the post. Search engines use the actual anchor text as a vote, so describing your friend’s site with “click here” isn’t as helpful to their SEO as it would be to say “sci-fi author Jane Doe.”

To make a link, you use an “a” (anchor) element, with HREF (hypertext reference)

<a href="URL.html">Link anchor text</a>

You can also use “a” elements to link to a specific part of a document. For example, if I wanted to make a link to the text formatting section of this document, I would insert this HTML code just before the subheading. (“format” is the name I chose; you can use anything you like.)

<a name="format"></a>

There’s no text required—it makes any text look like a link, but it’s not clickable, so I skip it.

Then, to link directly to that part, use:

<a href="pageURL.html#format">Link anchor text</a>

These anchors also work on the same page. Here’s that link to the text formatting section on this page.

Special characters: HTML Entities

I have a few of these memorized, but I often just Google the name of the character and “html entity” if I need to find it. Include both the ampersand and the semicolon.

  • Straight apostrophe: &apos;
  • Accents, e.g. é: &eacute; [the direction of the accent] OR &#233; [the alt code] — the ‘e’ is case sensitive!
  • Ampersand: &amp;
  • Straight quote: &quot;
  • Less than: <
  • Greater than: >
  • Cent: &cent;
  • Copyright: &copy;
  • Em dash: &mdash;

Two quick cut-and-paste tips

If you look at your HTML code and see that every paragraph has a line-height: 200%; property that you don’t want, I recommend cutting and pasting the code into Notepad (Text Editor on a Mac, I believe) and using Find and Replace to get rid of it.

Pasting text from an email or Word doc? I recommend pasting the text directly into the HTML window or Notepad/Text Editor. Notepad makes it easier to add line breaks between paragraphs, and find and replace any characters that won’t display properly. You will need to add bold or italic formatting manually.

Troubleshooting

Go find a crazy post on your blog and dig into the text to see if you can find out why it’s displaying oddly.

Note: If you’re trying to put two images with captions side by side in Blogger, you will need to use a table. Blogger puts the caption into a table row below the image and won’t display two tables side by side.

Don’t have a crazy post? Cut and paste this code into a new post and preview to see what’s displaying strangely. Then dig into the code to fix it!

<p style="background-color: red; text-align: right;">We use
crutches when we're lame. Gesture crutches? <strong>They're often
a symptom of writing that's limping along.</strong> Don't let your
writing limp! Make it run, jump, dance and sing!</p>
<strong>Describe the laugh</em> to make it pop. Write it fresh!
"A suuuure-you-can laugh" or "Her laughter was bright and thin
 and tinny, like the sound of cheap jingle bells you buy one
year—and the next find inexplicably silent."
Is this hard work? <strong>YES!</strong> Is it worth it? We
can&mdash;well, actually, we probably <em>can't</em> cite
<a href="http://example.com">examples of less-than-engaging
writing in published books: unless they're book-throwing bad, we
tend to gloss over this boring body language just like we do a
lot of other unstellar examples.

Can’t fix your crazy posts? I’m happy to help! Come join in the conversation!

Photo by Jesper Rønn-Jensen