Tag Archives: vince mooney

Marketing 101: Author Branding

This entry is part 7 of 8 in the series Marketing 101

What is branding?
When we think about branding, it’s easy to think of all the work that companies like Coca-Cola or Pepsi put into their logos, commercials and jingles. And the American Marketing Association does use “Name, term, design, symbol, or any other feature that identifies one seller’s good or service as distinct from those of other sellers” in the definition. While that’s definitely a part of it, the true definition of a brand is:

the sum total of all the interactions, impressions, information and expectations within the minds of people associated with a person, product, company or name.

It’s important to remember that branding isn’t just something we do on our blogs and Twitter accounts: it resides in the minds of other people. That’s not to say we don’t have any influence on our brands—of course we do. But if we don’t take charge of our brands, we won’t be able to make the impressions that we’re looking for on our blog readers, book readers and the rest of the public.

So let’s look at a few aspects of branding that authors can influence!

Tone
I hope most authors are familiar with tone from their writing: for highly dramatic scenes, we make sure our language matches the scene—we don’t use “poopyface” as an insult in an intense scene in a novel for adults (unless we really want to mess with the tension for comedic effect).

In the marketing presentation by Rob Wells that we referenced a few weeks ago, he talks about branding. (Page through—you’ll see Brandingi n big red letters, then a list of things branding isn’t, then a definition of branding. The next slide is what we’ll talk about.) We know there are dozens of marketing tactics we can use. But if we want to help people understand who we are and what we write, it’s important to think about our tone across media. There are tons of different tones we can strike—Rob lists hysterically funny, literary and erudite, mysterious and intense, folksy and warm, and hip and clever, just to name a few.

That doesn’t mean that every single Facebook page update, Tweet and blog post have to be completely folksy and warm or mysterious and intense. Just like in our books we can mix in a little of a different tone—even if we don’t write romance or humor, there’s often an aspect or subplot of romance or humor in almost every novel.

Which leads to another important question: do you have to match the tone of your books in your marketing? Simple answer: yes and no. The tone of a novel will almost always be different because we don’t generally address the audience, like we must do (or at least consider) in a personal marketing medium.

Appearance
Just like with a book cover, the visual appearance of your blog, Twitter, etc., plays a big role in setting the tone. Generally, the advice that I like is to match your design to your target genre. A dark paranormal author will have a very different design than a historical inspirational romance author.

Web designer Kathleen MacIver also covered this well in our guide to aspiring author websites (PDF).


Name
Yep, you can influence your name—ever heard of a pen name?

We see this most often in cases like J. K. Rowling: she used her initials (okay, her first initial and an invented second initial) because her publisher believed that boys would be less willing to read MG fantasy written by a woman, even with a male protagonist.

But you can also choose your pen name based on other factors: if there’s already an author or other celebrity with your name or something very similar, who you want to be next to on the shelves, hiding your identity (but honestly, this is harder and harder these days).

Make sure you’re consistent across platforms. It’s easiest to make your website/blog YOURNAME.com, but you also want to think about your Facebook page (your name, perhaps with “author” at the beginning or end), your Twitter handle, etc.

Tag line
I don’t think an a tagline is an absolute must, but it can be a nice thing to have to help signal to your visitors what kind of books you write. The tagline should be more about the type of books you write, or maybe the thing that sets you apart—your USP—in the genre rather than a single book you’re working on or that’s coming out most recently.

Vince Mooney offers some good advice on author branding & author tags, including these basic principles:

1. a tag line should reflect and support the author’s chosen brand.

2. a tag line should be original and not too much like another author’s.

3. a tag line should be memorable and intuitively attachable to that author. (By this I mean a reader might reasonably be expected pick the author’s tag line from a list of tags without ever having read one of the author’s books.)

4. a tag line should promise a benefit just as an advertising headline should promise benefits.

I have a few more general ideas on branding you can read here.

The bottom line
In his marketing presentation, Rob Wells covers the most important reason for branding very well. Studies have shown that Coke branding messages light up the brains of Pepsi drinkers just as effectively, and that the exact same drink served with expensive trappings is considered worth more money. By working to build a quality brand, by considering the perceptions of your audience, you can create that kind of emotional response, loyalty and perceived value in the minds of your potential customers.

What do you think? How do you see authors branding well?

Image credits: brand logos via Adam Crowe; Brand by Rupert Ganzer

Fulfilling audience expectations on every page

As we’ve started to talk about marketing, we’ve mentioned how important your genre is. Your genre gives you a built-in audience—with built-in expectations of books in that genre. Those expectations will vary with the genre. In genres that have a fairly standard plot formula—romance (cute meet, conflict, HEA), mystery (crime, investigation, unmasking the criminal), etc.—that’s certainly part of the expectation, but in every genre there are even smaller expectations that we must fulfill to give our readers a good reading experience.

On the macro level, as we talked about in marketing,

we give readers an experience they want: excitement, fun, connection, contemplation, novelty, etc. That “emotional interest” that nonfiction creates is built in for fiction: it’s emotion itself.

Or as author/blogger/marketer Kristin Lamb wrote also last week:

Why do readers buy fiction?

One of the reasons readers are so loyal to authors is because of how that author’s stories made them feel. James Rollins makes me feel like I’ve had an exciting adventure. Sandra Brown makes me feel love is worth fighting for. Amy Tan makes me feel hope and power. J.K. Rowling’s stories make me feel heroic.

Fiction authors are brokers of passionate emotion.

While these emotional experiences are important on the story-level, we need to remember the experiences readers want on each page, or we run the risk of readers giving up on our books long before we can show them the story-level emotional experience.

Rewards Per Page

While we might not be able to fully capture heroism or adventure on a single page, or on every page, there are many, many other emotional experiences that “reward” readers on every page. Vince Mooney points out that a reader “is buying a ‘basket of feelings'” (though he narrows this to romance readers, I really feel it applies to all genres). Beyond the overall payoff of the plot, Vince says that every page should hold “rewards” for the reader—and after studying more than a thousand novels (hello, corpus literature!), he’s come up with 100 types of page-level rewards for readers.

Here are a couple of my favorites rewards he shared on Prairie Writer Chicks and Seekerville:

  • Give the reader new experiences, or interesting little factoids
  • Anticipatory Events (AEs): create situations in which the reader looks forward to finding the resolution. (And paying them off, especially quickly.)
  • Sparkle—beautiful, fresh writing
  • Humor


Vince also suggests looking at your own manuscript to find how many rewards you’re giving to your reader per page.

While the ones he lists on those blogs are fairly universal, there are going to be many rewards that vary by genre. Just as the emotional experiences readers are looking for depends on the genre, the payoffs and rewards do, too.

For example, in a romance, a romantic gesture, especially one tailored to these characters and this situation, rewards not just the characters but the readers, too. (EX: after a fight, he sends her favorite flowers, rhododendron—or better yet, mindful of her flower and food allergies, he sends a GFCFSF cookie basket.)

In a mystery, on the other hand, finding a clue is a type of reward. It can be even better if it’s a clue only a very attentive reader would notice—if the main character is distracted or has a very good explanation for it (making your characters look dumb to make a reader feel smart is not a reward—it’s actually frustrating for the reader). This might be considered a variety of an anticipated event.

And as with all other genre expectations, the best way to figure out the rewards that are most applicable to your genre is to read widely within your genre.

What do you think? What kind of rewards do you see in your genre?

Photo credits: I <3 Mr. Darcy by Jamelah E.; rhododendron by D. Mott